Privacy policy

At ChicCraft.shop, we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

📌 What We Collect

When you visit our site or make a purchase, we may collect:

  • Personal Information: Name, email address, shipping address, phone number, payment details.

  • Order Information: Products purchased, order history, transaction totals.

  • Device Information: IP address, browser type, device ID, time zone, cookies.

🔧 How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate with you (order updates, newsletters, promotions)

  • Prevent fraud and ensure site security

  • Improve our store experience and services

📬 Email Marketing

With your permission, we may send emails about new products, sales, or updates. You can unsubscribe anytime via the link in our emails.

🔁 Sharing Your Information

We only share your data with trusted third parties, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Marketing and analytics tools (e.g., Google Analytics)

We never sell or rent your personal information.

🌍 Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct or update personal details

  • Delete your data ("Right to be forgotten")

  • Withdraw consent to marketing

To exercise these rights, contact us at support@chiccraft.shop.

🍪 Cookies

We use cookies to enhance your browsing experience. These include:

  • Functional cookies (site navigation, cart)

  • Analytical cookies (site usage, traffic)

  • Marketing cookies (ads, retargeting)

You can manage cookie preferences through your browser settings.

🔐 Data Security

We take reasonable precautions to protect your information, using encrypted connections (SSL), secure servers, and trusted third-party partners.

📅 Policy Changes

We may update this policy to reflect changes in practices or regulations. The latest version will always be available here, with an updated effective date.

📩 Contact Us

For questions or concerns, please contact us at:

ChicCraft.shop
📧 support@chiccraft.shop